Return Policy
We want you to be happy with your purchase 🤍
If you change your mind, you may return your item within 7 days of delivery, as allowed under the South African Consumer Protection Act (CPA).
Please note:
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Items must be unused, in original condition and packaging.
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Return shipping costs are the customer’s responsibility for change-of-mind returns.
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Sale items, digital products, and gift cards are non-refundable unless faulty.
If your item is faulty, damaged, or incorrect, please contact us within 48 hours of delivery with clear photos. In line with the CPA, we’ll gladly offer a repair, replacement, or refund, and we’ll cover the return shipping in these cases.
Refunds are processed to the original payment method once the return has been approved.